Vision and Mission


To create an enabling environment which provides a myriad of valuable services and shoulders the responsibility for rendering a variety of time-bound services to the public of the Union Territory of Puducherry along with efficient, effective, accountable, citizen-centric, accurate, responsive and transparent governance in the UT of Puducherry.




To deliver services to enrich deserving people of the UT of Puducherry for availing benefits on time and every time, free from information-asymmetry and disputes and in a manner that merits the highest degree of public confidence in our integrity, efficiency and fairness. Adopting a dynamic framework for public services, ensuring the culture of transparency, accountability and zero tolerance of corruption in public affairs and to make public services in the UT of Puducherry more responsive, effective and efficient.